Privacy Policy for ReenewTV+
Last Updated: December 1, 2024
ReenewTV+ ("we", "our", "the app") is committed to protecting and respecting your
privacy. This Privacy Policy explains how we collect, use, and safeguard your personal
information when you use our app on your Android TV device. By using our app, you
agree to the terms of this policy.
1. Information We Collect
To provide you with a personalized experience, ReenewTV+ collects two types of information:
a. Personal Information
When you register or log in to ReenewTV+, we may collect the following personal data:
- Account Information: Name, email address, username, and payment details (such
as credit card information or account details for payment platforms like Google
Play).
-
Subscription Information: Details about your subscription (e.g., subscription type,
payment history, etc.).
b. Non-Personal Information
Additionally, we may collect information about how you use the app, such as:
- Usage Data: Information about how you interact with the app (features used, time
spent, etc.).
-
Technical Data: IP address, device type, operating system, and other device-
related data used to access the app.
2. How We Use Your Information
We use the information we collect for the following purposes:
-
Provide the service: To allow you to access and use the app, process your
subscription, and provide you with updates.
-
Improve the service: We analyze usage data and feedback to improve the app's
features, performance, and functionality.
-
Customer support: To respond to your inquiries, comments, or requests for
technical support.
-
Marketing and promotions: With your consent, we may send you notifications about
new products, promotions, or updates to the app.
3. Sharing Information with Third Parties
We do not share your personal information with third parties except in the following cases:
-
Service Providers: We may share your information with external service providers
who help us operate the app (e.g., payment processors, cloud storage services,
etc.). These service providers are obligated to protect your data and may only use
it for the purposes we outline.
-
Legal Requirements: We may disclose your personal information if required by law
or in response to a valid request by legal authorities (such as a court order).
-
Business Transfers: If ReenewTV+ is acquired by another company or merged with
another entity, your information may be transferred as part of that transaction under
the same privacy terms.
4. Data Security
We implement standard industry security measures to protect your personal information
from unauthorized access, alteration, disclosure, or destruction. However, please be
aware that no method of Internet transmission or electronic storage is 100% secure, and
we cannot guarantee the absolute security of your information.
5. Data Retention
Your personal information will be retained for as long as necessary to fulfill the purposes
outlined in this policy or as required by law. If you cancel your subscription, we will delete
your personal information within a reasonable timeframe, unless there are legal obligations
preventing us from doing so.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You may correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your account and personal data.
-
Objection: You may object to the processing of your data in certain circumstances,
particularly when it is used for direct marketing purposes.
To exercise these rights, please contact our support team via the contact section in the app.
7. Use of Cookies
ReenewTV+ may use cookies and similar technologies to enhance your user experience,
such as remembering your preferences or authenticating you when you log in. You can
configure your browser to reject cookies, though this may affect the functionality of the app.
8. Subscriptions and Payments
ReenewTV+ offers in-app subscriptions, which are managed through Google Play Store.
Payments are processed directly through the Google Play platform, and we do not store
payment information on our servers. For more details on how your subscriptions and
payments are handled, please refer to the Google Play payment policies.
9. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted
on this page and, where appropriate, notified to you within the app. We encourage you to
review this policy periodically to stay informed about how we protect your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy, or wish to exercise your
rights regarding your personal information, please contact our support team at:
support@reenewtv.com
11. Acceptance of the Privacy Policy
By using the ReenewTV+ app, you accept the terms and conditions of this Privacy Policy.
If you do not agree with this policy, please do not use the app.
